Frequently Asked Questions
Everything you need to know about your gear and orders.
What is your return policy for sports equipment?
We offer a 30-day return policy for most items. Equipment must be in its original packaging and unused condition. Please note that personalized or final sale items cannot be returned.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for a specific event or game.
Do you offer international shipping?
Yes, Paragon Sports ships to over 50 countries. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your package's progress in real-time.
Are the products on your site covered by a warranty?
Most of our technical gear and footwear are covered by the original manufacturer's warranty. If you experience a defect, contact our support team to help facilitate a warranty claim.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.